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Safety Guidelines

Last updated: February 6, 2026

Our Commitment

BridgeHours is built around respect, dignity, and choice. These Safety Guidelines exist to help conversations remain comfortable, constructive, and human.

BridgeHours does not supervise conversations, but we provide structure and support so participants can engage responsibly.

1. General Principles

When using BridgeHours, we ask all participants to follow these principles:

  • • Treat others with respect and courtesy
  • • Participate voluntarily and honestly
  • • Respect personal boundaries and differences
  • • Prioritize comfort over obligation

No one is required to share personal information or continue a conversation that feels uncomfortable.

2. Conversation Boundaries

BridgeHours conversations are intended to be:

  • • respectful
  • • non-transactional
  • • non-exploitative

They are not intended to provide:

  • • medical advice
  • • legal advice
  • • financial advice
  • • therapy or counseling
  • • caregiving services

BridgeHours does not provide medical, legal, financial, or therapeutic services.

Participants should avoid presenting themselves as professionals offering such services.

3. Online Conversations

For online conversations:

  • • Use platforms you are comfortable with (video, phone, or audio)
  • • You are not required to turn on video
  • • Do not record conversations without explicit mutual consent
  • • End the conversation at any time if you feel uncomfortable

BridgeHours does not record or monitor online conversations.

4. In-Person Conversations

If you choose to meet in person, please follow these guidelines carefully:

  • • Meet in public places (libraries, cafés, community spaces)
  • • Prefer daytime meetings
  • • Do not meet in private residences for first meetings
  • • Arrange your own transportation
  • • Trust your instincts — leave if something feels off

BridgeHours strongly encourages participants to prioritize personal safety over politeness.

5. Personal Information and Privacy

  • • Share personal details only if and when you feel comfortable
  • • Do not pressure others to disclose private information
  • • Respect requests for privacy or boundaries
  • • Do not share another participant's information outside the platform

6. Ending or Pausing Participation

You may:

  • • pause a conversation
  • • decline future sessions
  • • request a rematch
  • • stop using BridgeHours at any time

No explanation is required.

Ending a conversation respectfully is always acceptable.

7. Prohibited Behavior

The following behavior is not allowed on BridgeHours:

  • • Harassment, intimidation, or discrimination
  • • Sexual content or advances
  • • Solicitation, sales, or promotion
  • • Manipulation or coercion
  • • Requests for money or favors
  • • Impersonation or misrepresentation

Accounts engaging in prohibited behavior may be suspended or removed.

8. Reporting Concerns

If you experience or observe behavior that violates these guidelines:

  • • Use the in-platform reporting option (if available), or
  • • Contact us directly at support@bridgehours.io

Reports are reviewed with care and discretion. Retaliation for reporting concerns is not tolerated.

9. Emergency Situations

BridgeHours is not an emergency service.

If you believe you are in immediate danger or experiencing an emergency:

Contact local emergency services immediately

10. Our Approach to Safety

BridgeHours prioritizes safety through:

  • • clear expectations
  • • respectful norms
  • • privacy-first design
  • • participant choice and autonomy

We believe safety is best supported by transparency and trust, not surveillance.

11. Updates to These Guidelines

We may update these Safety Guidelines as the Service evolves. Updates will be reflected by the "Last updated" date.

Contact

If you have questions or concerns, please contact us at support@bridgehours.io.

Website: https://bridgehours.io